Introduction & Applicability
This Privacy Policy applies to every player on the 8www platform. When you create an account, log in, play games, or make a payment — specific data is collected and processed at each step. This document explains what data is collected, why it is collected, and what rights you have.
By using our site, you are considered to have agreed to the terms of this policy. If you do not agree, please stop using the site and request that your account be deleted.
What Data We Collect
The following categories of data are collected during account registration and use.
| Data Type | Examples | When Collected |
|---|---|---|
| Identity | Full name, date of birth | During registration and before withdrawal |
| Contact Details | Mobile Number | At account creation |
| ID Documents | NID, passport or driving licence | Before the first withdrawal |
| Financial Data | bKash/Nagad number, transaction history | During deposits and withdrawals |
| Technical Data | IP address, device model, OS version | Automatically on every connection |
| Gaming Activity | Bet amounts, game history, session duration | Continuously while playing |
How We Use Your Data
Collected data is used only for the purposes listed below. It is never sold to advertisers or shared with third parties.
- Managing account creation, login verification, and password recovery
- Processing deposits and withdrawals by connecting with bKash, Nagad, Rocket, and Upay
- Completing identity verification before your first withdrawal
- Detecting fraudulent activity and preventing multiple accounts
- Monitoring betting patterns to set responsible gaming limits
- Providing accurate assistance through 24/7 live chat support
- Calculating bonus rewards and VIP benefits
Payment & Financial Data at 8www
When you transact via bKash, Nagad, Rocket, or Upay, your mobile number and transaction reference number are recorded. Your full PIN or password is never collected.
Every financial transaction is completed through an encrypted channel. Deposits take an average of 6 minutes and withdrawals an average of 38 minutes. Transaction records are retained for the period required to meet regulatory obligations.
Identity Verification (Before First Withdrawal)
Before withdrawing funds for the first time, you will need to upload one of the following documents:
- National ID (NID) — clear photos of both sides
- Passport — scan of the photo page
- Driving licence — photos of both sides
Verification is usually completed within 24 hours of submitting your document. These documents are used solely for identity verification and are not shared with any third party.
Cookies & Browser Tracking
The site uses the following types of cookies to operate normally:
- Essential Cookies: Maintaining login sessions and security checks — these cannot be disabled.
- Functional Cookies: Remembering language preferences and your last game — these can be disabled from your browser settings.
- Analytics Cookies: Page load times and error detection — used to improve site performance.
This site does not use any ad-based third-party tracking scripts. You can use your browser's "Clear Cookies" option if you wish, but doing so will end your current login session.
Sharing Information with Third Parties
8www does not sell personal information to any advertiser or data broker. Information is shared with third parties only in the limited circumstances listed below:
- Payment Providers: bKash, Nagad, Rocket, Upay — only the details needed to complete a transaction.
- Game Providers: CQ9, Habanero, PG Soft, Ezugi, Playtech, FA Chai — session data during gameplay only, not identity details.
- Legal Obligations: When required to comply with a court order or assist in a government investigation.
- Fraud Prevention: Industry-level blacklist verification services — name and mobile number only.
How Long We Keep Your Data
All data is retained for as long as your account remains active. After account closure, financial transaction records are kept for the period required by regulatory obligations. Copies of identity documents are stored in encrypted storage after verification and are automatically deleted after a set period when no longer needed.
Player Data Rights
You have the following rights regarding your account data. To exercise any of these rights, please submit a request via Live Chat.
- Right to Access: You can request to see what information we hold about you.
- Right to Correction: You can request corrections to any incorrect name, date of birth, or mobile number.
- Right to Deletion: You can request deletion of your personal data when closing your account (excluding data we are legally required to retain).
- Right to Object: If you have concerns about how your data is being used, let us know via Live Chat.
We generally respond to requests within 7 business days of receipt.
Security Measures at 8www
All communication between our servers and your browser is protected with TLS encryption. Passwords are stored as hashes and cannot be read directly. If an unusual location or device is detected during login, additional verification will be required.
However, no platform can guarantee 100% security on the internet. Please keep your account password strong and never share it with anyone.
Policy on Minors
Anyone under 18 years of age is strictly prohibited from using 8www. Age is verified at the time of registration. If an account belonging to a minor is identified, it will be closed immediately and all collected data will be deleted.
What Happens When This Policy Changes
If significant changes are made to the Privacy Policy, a notice will be shown on the site at login. Updated policies take effect 7 days after publication. If you do not agree with the changes, you may close your account within that period.
Minor changes (such as language corrections or clarifications) may be made without a separate notice. The "Last Updated" date at the top of this page is always kept current.
Contact Support
For any questions or requests related to your data, reach us via 24/7 Live Chat. When you message, mention your topic — write "Privacy Policy" or "Data Deletion" and you will be directed to the relevant team.
Requests are typically responded to within 7 business days. For urgent account security matters, immediate assistance is available through Live Chat.